Terms of Service

Effective Date: 2026-05-20

VibeDispatcher Terms of Service

Plain-language summary. These Terms govern your use of the VibeDispatcher service — the menu-bar app, the Beacon mobile companion, the VS Code extension, and the relay that ties them together. They cover what tier you're on, what you can and can't do with the service, what happens if something breaks, how disputes get resolved, and how either of us can end the relationship. The high points: you can cancel anytime, we offer a 14-day refund window for web (Stripe) purchases on your first subscription (Apple App Store IAP refunds are handled by Apple), our liability is capped, and we settle most disputes through arbitration (with the usual carve-outs for small claims and EU/UK consumers where local law forbids waivers — and a 30-day arbitration opt-out window). This summary is provided for convenience only; the full text below controls in the event of any conflict.

Effective Date: 2026-05-20 Last Updated: 2026-05-20 Version: 1.0 — published without counsel review per founder ratification 2026-05-17 (master tracking founder-os#1523, D3). Subject to revision as the Delaware LLC filing completes and as VD's commercial footprint evolves; any material change is communicated per §14 with at least 30 days' notice where the timing is within our control.

1. Acceptance of These Terms

These Terms of Service ("Terms") are a binding agreement between you ("you" or "Customer") and VibeDispatcher LLC, a Delaware single-member limited liability company ("VibeDispatcher," "we," "us," or "our"). They govern your use of the VibeDispatcher service.

By creating an account, paying for a subscription, pairing a device, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

These Terms incorporate by reference our Privacy Policy and our End-User License Agreement (EULA).

2. Definitions

  • "Service" — the VibeDispatcher software-as-a-service offering, including the macOS menu-bar app, the Beacon companion (currently a Progressive Web App; native iOS app in development), the VS Code extension, the relay service operated at vd-away-relay.fly.dev (or its successor), and the marketing website at vibedispatcher.com.
  • "Account" — your VibeDispatcher account, anchored to your email address.
  • "Beacon" — the VibeDispatcher mobile companion. Today: a Progressive Web App accessible at beacon.vibedispatcher.com. Future: a native iOS app distributed via TestFlight or the Apple App Store. Provisions in these Terms that reference "the Beacon iOS App," "App Store," or "In-App Purchases" apply only when the native iOS app launches.
  • "Relay" — the multi-tenant backend service that authenticates devices, routes events and commands between your paired devices, and issues voice session tokens.
  • "Pro Tier" — the standard paid subscription, monthly or annual.
  • "Pro Voice Tier" — the higher-quota paid subscription with expanded ConvAI voice usage.
  • "Founders Tier" — a one-time-payment lifetime entitlement at the Pro-tier feature/quota level (see Section 4.4).
  • "Free Tier" — the no-cost tier with capped cloud-cost features.
  • "Content" — any text, voice content, files, or data you transmit through, store within, or generate using the Service.
  • "Acceptable Use Policy" or "AUP" — the rules in Section 5.

3. Account Creation and Security

3.1 Account creation

You create an Account by paying for a subscription (Stripe checkout) or by pairing your first device (which captures your email for account anchoring). You must provide accurate, current, and complete information.

You must be at least 16 years old to create an Account. If you are under 16 in jurisdictions where 16 is the consent age (EU/UK), or under 13 in jurisdictions that follow COPPA's age (United States), you may not use the Service.

3.2 Per-device pairing model

VibeDispatcher uses per-device cryptographic pairing rather than passwords. When you add a device to your Account, that device generates a libsodium key pair; the public key is registered with the Relay, and the private key never leaves the device.

You are responsible for the security of your paired devices. If a device is lost or stolen, you must revoke its pairing via Settings → Devices on any other paired device or by emailing support@vibedispatcher.com.

3.3 Account recovery

Because we do not store passwords, account recovery uses two complementary mechanisms:

  1. Trusted-device cross-pairing (primary). Any device you have already paired can authorize a new device. From the existing device's Settings → Devices flow you can approve a new pairing without an email round-trip. This is the recommended path whenever you still have at least one paired device available.

  2. 24-word recovery phrase (cold-start). At first device pairing, the desktop app generates a 24-word recovery phrase locally using the libsodium crypto_box_seed_keypair primitive. You see the phrase once; we never receive or store it. Storing it (in a password manager, on paper in a safe, etc.) is your responsibility. If you lose every paired device, the phrase is the cold-start path back into your Account: the app derives the device key pair from the phrase, re-registers a new device with the Relay, and your Account is restored.

    • Mandatory for Founders Tier customers. Because the Founders entitlement is account-tied and we cannot reissue lifetime entitlement without proof of control, the recovery-phrase setup step cannot be skipped at first pairing on the Founders Tier.
    • Optional for Free, Pro, and Pro Voice Tier customers. You may decline the recovery-phrase setup; if you do, you accept the risk that loss of all paired devices may permanently lock you out of your Account.

Email is used as a verification overlay (e.g., for billing notices and to confirm new pairings on Founders accounts) but is not the recovery root-of-trust. If you lose all paired devices, your recovery phrase, and your email access, we may not be able to recover your Account. This is a deliberate trade-off in favor of end-to-end-encryption preservation; the warnings are surfaced at first pairing and at Stripe checkout, not only in these Terms.

3.4 You are responsible for your Account

You are responsible for all activity that occurs under your Account, including activity by anyone using your paired devices. Notify us promptly at security@vibedispatcher.com if you suspect unauthorized access.

4. Subscription Tiers and Billing

4.1 Tiers

Tier Price What's included
Free $0 Menu-bar app (unlimited), VS Code extension (unlimited), local-voice features (unlimited), 30 minutes/month of ElevenLabs ConvAI, 1 Beacon device
Pro $15/month or $144/year (≈ 20% discount on annual) Everything in Free, plus expanded ConvAI quota and unlimited paired Macs and Beacon devices (final per-tier quotas posted at vibedispatcher.com/pricing)
Pro Voice $35/month or $336/year (≈ 20% discount on annual) Everything in Pro, plus the larger ConvAI quota for heavier voice users (final per-tier quotas posted at vibedispatcher.com/pricing)
Founders $199 one-time — limited to the first 250 customers only Lifetime entitlement at the Pro-tier feature/quota level (see §4.4). Capped at Pro-tier quotas; does not grant Pro Voice quotas.

Final per-tier quotas are posted at vibedispatcher.com/pricing. That page is the source of truth for quota numbers; if it differs from these Terms, the pricing page controls. Tier prices are as set out in this table at launch; we may update prices on 30 days' notice per §4.2.

4.2 Billing

  • Web subscriptions are processed by Stripe. You authorize us to charge your payment method on the recurring schedule you select (monthly or annual).
  • App Store In-App Purchases for Beacon (when the native iOS app ships) are processed by Apple through RevenueCat for entitlement reconciliation. Apple's terms govern those transactions.
  • Auto-renewal disclosure (annual subscriptions). For annual subscriptions, we send a renewal-reminder email 7 days before the renewal charge, with a one-click cancel link in the Stripe Customer Portal. You may cancel at any time; cancellation takes effect at the end of the current period.
  • Taxes (sales tax, VAT, GST, etc.) are added where required by law.
  • We may change prices on 30 days' notice to your email of record. Existing paid periods are honored at the original price. Founders Tier holders are not subject to price changes for the included Pro-tier feature/quota level.

4.3 Cancellation and refunds

Refunds depend on where you purchased.

  • For web purchases via Stripe: We offer a 14-day full refund on the first subscription you purchase, for any reason. After 14 days, no refunds are issued for unused service. Email support@vibedispatcher.com to request.
  • For App Store In-App Purchases: Refunds are processed by Apple under Apple's refund policy; we cannot issue Apple-side refunds directly. To request an App Store refund, visit https://reportaproblem.apple.com or use the App Store Subscriptions interface in your Apple ID settings.
  • EU/UK consumers: Statutory rights of withdrawal under applicable consumer-protection law are preserved regardless of channel. Note that the right of withdrawal generally does not apply once you have begun using a digital service with your express consent — by initiating use of the Service, you may waive the statutory right of withdrawal, but the contractual 14-day window above (for Stripe purchases) remains in effect as a contractual commitment.

You may cancel at any time via the Stripe Customer Portal (web) or your Apple ID Subscriptions panel (App Store). Cancellation takes effect at the end of the current billing period. You retain Pro features through the end of the period you have paid for. We do not issue prorated refunds for partial periods, except where required by law.

4.4 Founders Tier — what it is and isn't

The Founders Tier is a one-time payment that grants lifetime access to the Service at the Pro-tier feature/quota level, for as long as the Service is operated.

How "Pro tier" is defined for Founders. Founders are entitled to the feature set and quotas designated as "Pro" on the date of purchase, plus any additional features VibeDispatcher adds to the Pro tier in the future at no additional cost. If VibeDispatcher introduces a higher tier (e.g., "Pro Voice") that carves features out of Pro, Founders retain the original Pro feature set as designated on the date of purchase, and may upgrade to the higher tier at the then-current upgrade price.

The Founders Tier does not grant:

  • Unlimited cloud-cost services (ElevenLabs ConvAI quotas remain at Pro-tier levels; you may upgrade to Pro Voice for the higher cap).
  • A transferable license. The Founders entitlement is tied to your Account; it cannot be sold, gifted, or transferred.

Refunds for Founders Tier. Founders Tier purchases are eligible for the same 14-day refund window described in Section 4.3 (for Stripe purchases), beginning on the date of purchase. After 14 days, Founders Tier is non-refundable except as provided in Section 6.3 (Service discontinuation) or where required by law.

Founders entitlement is contingent on payment not being reversed. If a chargeback, payment dispute, or refund (other than a refund we initiate) reduces our recovery of the purchase price, we may revoke the Founders entitlement and downgrade your Account to Free Tier.

The Founders Tier is capped at the first 250 customers and offered for a limited time. Once that count is reached or the offer is otherwise closed, it will not reopen.

4.5 Tier upgrades and downgrades

  • Upgrades (e.g., Pro → Pro Voice) take effect immediately with prorated billing for the remainder of the current period.
  • Downgrades take effect at the end of the current period. You retain the higher tier's features through the end of the paid period.

4.6 Failed payments

If a payment fails, we will retry per Stripe's standard recovery flow. If we cannot recover within 14 days, your Account is downgraded to Free Tier; you can restore Pro by updating your payment method in the Customer Portal.

5. Acceptable Use

You may not, and will not permit anyone using your Account to:

  1. Reverse engineer, decompile, or disassemble the Service or any of its components, except (a) to the extent applicable law expressly permits despite this limitation, or (b) to perform good-faith security research in compliance with our Coordinated Vulnerability Disclosure policy at security@vibedispatcher.com. Findings should be reported privately and responsibly before any public disclosure.
  2. Automate abusive traffic, run bots, or write scripts that bypass the intended user-driven request rate, induce cost runaway against the cloud voice provider, or exhaust the Service's resources beyond the limits of your tier.
  3. Resell, sublicense, or rebrand the Service for the benefit of third parties.
  4. Bypass the cost ceilings built into the Service. The per-user cost circuit breakers exist for both your protection and ours; circumventing them is grounds for immediate suspension.
  5. Use the Service to harass, defraud, abuse, infringe, or violate the rights of others, or to send spam, malware, or content that violates applicable law.
  6. Use the Service to develop a directly competing product by extracting our confidential operational knowledge or proprietary structure.
  7. Misrepresent your affiliation with us, or impersonate any other person or entity.

Content policy and AI-generated output. Beacon's voice features rely on third-party AI models (ElevenLabs ConvAI) which we do not control. We do not guarantee that AI-generated content is appropriate for all audiences. Users must be at least 16 (per Section 3.1). Where the Beacon iOS app is distributed via the App Store, its age rating reflects the open-ended nature of AI-generated content (likely 17+).

We may suspend or terminate Accounts that violate these rules. Where the violation is material or irreparable (fraud, abuse-driven cost runaway, infringement), we may act without notice; otherwise we will give you a chance to cure where reasonable.

6. Service Availability and Changes

6.1 Best-effort uptime

We strive to keep the Service running, but we do not commit to a service-level agreement (SLA) in v1. The Service is provided on a best-effort basis. We may have downtime for maintenance, infrastructure issues, third-party outages (e.g., Fly.io, ElevenLabs, Apple Push), or force-majeure events.

6.2 Changes to the Service

We may add, modify, or remove features over time. For material removals affecting paid tiers, we will provide notice at least 30 days in advance via email and in-app banner where the timing is within our control.

6.3 Discontinuation

We reserve the right to discontinue the Service. If we do, we will provide at least 30 days' notice and a prorated refund of the unused portion of any active subscription.

Founders Tier discontinuation refund formula. If we discontinue the Service within 36 months of your Founders Tier purchase, we refund a pro-rata amount equal to (36 − months_used) / 36 of your purchase price. After 36 months from purchase, no refund is owed for Founders Tier discontinuation.

6.4 Pre-release versions

From time to time we offer pre-release builds via TestFlight (for the native Beacon iOS app, when available) or a Sparkle beta appcast (Desktop App). Pre-release builds are provided for testing purposes only, on an "as-is" basis with no warranties of any kind, and may be unstable, unsupported, or withdrawn at any time. The 14-day refund window in Section 4.3 does not apply to pre-release software.

6.5 Geographic availability (Illinois cloud-voice carve-out)

Cloud voice features (ConvAI two-way conversational voice via ElevenLabs) are not currently available to users whose IP address resolves to Illinois, United States. This is a deliberate compliance choice tied to the Illinois Biometric Information Privacy Act (BIPA), 740 ILCS 14. Requests to cloud-voice endpoints from Illinois IPs return HTTP 451 with the error code VD_GEOBLOCK_BIPA_IL. See Privacy Policy §5.4 for the privacy-side description.

Local voice features remain available — on-device Apple Speech, the local Atlas/Piper model, and the macOS say command are unaffected by this carve-out.

Non-US users are not affected. The geo-block applies only to Illinois IP resolutions.

IP resolution is best-effort. Users connecting through a VPN with an Illinois exit node may be blocked even if they are not Illinois residents; users physically in Illinois connecting through a non-IL VPN may not be blocked. The check is not an attestation of residency.

Refund right on material unavailability. If you are an Illinois resident on a paid tier whose Service value depends substantively on the cloud-voice path, and you find that the local-voice alternatives do not meet your needs, contact billing@vibedispatcher.com. We will offer a prorated refund of the unused portion of your active subscription. The 14-day refund window in Section 4.3 also applies as a baseline.

Status: the Illinois carve-out is in force as of relay deploy 2026-05-11 (Phase 1). We may revisit it if (a) ElevenLabs provides a contractual assurance against voiceprint generation that survives counsel review, or (b) Illinois legislation evolves to narrow BIPA's "voiceprint" definition. Any change would be announced at least 30 days in advance per Section 6.2.

7. Termination by Us

We may suspend or terminate your Account:

  • Immediately, for material violations of these Terms, fraud, abuse, or activity that endangers the Service or other users.
  • On 30 days' notice, for non-payment that has not been cured within the recovery window in Section 4.6.
  • On 30 days' notice, at our convenience, with a prorated refund of any unused subscription period.
  • Immediately, if required by law.

For Founders Tier customers, termination at our convenience (i.e., termination not for cause under the material-breach clause) triggers a full refund of the original purchase price (not prorated by elapsed time), unless termination is for cause.

Upon termination, your access to Pro features ends. We will retain your data per the retention windows in the Privacy Policy.

8. Termination by You

You may terminate at any time by:

  • Cancelling your subscription via the Customer Portal or Apple ID Subscriptions.
  • Deleting your Account via Settings → Account → Delete (or by emailing privacy@vibedispatcher.com).

Account deletion triggers data deletion per the Privacy Policy retention windows. Some data (billing records, security logs) may be retained where law requires.

9. Intellectual Property

9.1 Our IP

We own the Service, including all software, designs, branding, and content we provide. Subject to your compliance with these Terms and the EULA, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for the duration of your Account.

The name "VibeDispatcher," the "Beacon" sub-brand, and all related logos and marks are our trademarks. You may not use them without our prior written permission, except for descriptive references (e.g., "I use VibeDispatcher").

9.2 Your Content

You retain all rights to your Content. By using the Service, you grant us a limited, worldwide, royalty-free license to process, transmit, store, and display your Content solely as needed to provide and operate the Service for you. This license terminates when you delete the Content or close your Account.

For text messages routed via the Relay, our systems see only ciphertext (per the Privacy Policy's trust-model section). For voice content, audio is processed by ElevenLabs as described in the Privacy Policy.

9.3 Feedback

If you send us suggestions, feature requests, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction. We are not obligated to act on or compensate for feedback.

9.4 Copyright Complaints (DMCA)

We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512.

If you believe that material transmitted through, stored within, or displayed by the Service infringes your copyright, please send a written notice to our designated agent containing the elements required by 17 U.S.C. § 512(c)(3):

  1. A physical or electronic signature of the copyright owner or person authorized to act on their behalf;
  2. Identification of the copyrighted work claimed to be infringed;
  3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
  4. Your contact information (address, telephone number, and email);
  5. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Designated DMCA Agent: VibeDispatcher LLC [ADDRESS — TBD; finalize at Delaware LLC filing] Email: legal@vibedispatcher.com (subject line: "DMCA Notice")

We have registered (or will register) our designated agent with the U.S. Copyright Office at https://dmca.copyright.gov. Repeat infringers may have their Accounts terminated. Counter-notifications may be submitted under 17 U.S.C. § 512(g) to the same address.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.

WE DO NOT WARRANT that the Service will be uninterrupted, secure, or error-free; that defects will be corrected; that the Service will meet your specific requirements; or that third-party providers (ElevenLabs, Apple, Stripe, Fly.io, etc.) will continue to be available on the same terms.

Some jurisdictions do not allow the disclaimer of certain warranties. In those jurisdictions, our warranties are limited to the maximum extent permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  1. No indirect or consequential damages. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, lost revenue, or business interruption — even if we have been advised of the possibility.
  2. Liability cap. Our total cumulative liability arising out of or related to the Service or these Terms, in any 12-month period (or, for one-time-payment customers such as Founders Tier, the total amount you have paid us), is capped at the greater of:
    • (a) the total amount you actually paid us for the Service in the 12 months immediately preceding the event giving rise to the claim, or
    • (b) five hundred U.S. dollars (US$500).
  3. Carve-outs. The above limitations do not apply to (i) liability for our gross negligence, willful misconduct, or fraud; (ii) liability that cannot be limited or excluded under applicable law (including personal-injury or direct-property-damage claims where local law disallows limitation); (iii) your indemnification obligations under Section 12; or (iv) infringement of our intellectual property rights.

For consumers in the EU, UK, and other jurisdictions where consumer law mandates higher protection, the limitations above apply only to the extent permitted; statutory rights are not affected.

12. Indemnification

You agree to defend, indemnify, and hold harmless VibeDispatcher and its officers, employees, and agents from any third-party claim, damages, liability, or expense (including reasonable attorneys' fees) arising out of:

  • Your violation of the Acceptable Use Policy (Section 5);
  • Your Content, to the extent it infringes third-party rights or violates law;
  • Your violation of these Terms;
  • Your misuse of the Service.

We agree to defend, indemnify, and hold you harmless against third-party claims that the Service, as provided by us and used in compliance with these Terms, infringes a valid intellectual-property right held by the claimant, or that arises from our operation of the Service in violation of applicable privacy law. Our defense indemnity to you is at least as broad as your indemnity to us with respect to third-party intellectual-property and privacy claims arising from VibeDispatcher's operation. Our indemnity does not cover (i) modifications you made, (ii) combinations with other software not authorized by us, or (iii) use after we have provided a notice to stop.

The indemnified party will: (a) promptly notify the indemnifier of the claim, (b) give the indemnifier control of defense and settlement (subject to the indemnified party's reasonable approval), and (c) reasonably cooperate.

13. Governing Law and Dispute Resolution

13.1 Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Informal resolution first

Before filing a formal claim, you agree to first contact us at legal@vibedispatcher.com and try to resolve the dispute informally. If we cannot resolve it within 60 days, either party may proceed under Section 13.3.

13.3 Binding arbitration (with carve-outs)

Read this section carefully — it affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to the Service or these Terms shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect, conducted in the English language, seated in Wilmington, Delaware (or remotely, at the claimant's election for claims under US$25,000).

Each party bears its own costs except where the rules require otherwise; the prevailing party may recover reasonable attorneys' fees where permitted by law.

Class action waiver. All claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

13.4 Carve-outs from arbitration and class waiver

Notwithstanding Section 13.3:

  • Small-claims court. Either party may bring qualifying individual claims in small-claims court of competent jurisdiction.
  • Injunctive relief for IP / confidentiality. Either party may seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or breach of intellectual-property or confidentiality rights.
  • EU/UK and other jurisdictions where pre-dispute arbitration of consumer claims is unenforceable. Where local consumer-protection law makes mandatory pre-dispute arbitration or class-action waivers unenforceable against consumers, those provisions do not apply to you, and disputes may be brought in the courts of your country of residence under the law of your country of residence. Furthermore, the choice of Delaware law in §13.1 does not deprive you of the protection of mandatory consumer-protection rules of the country in which you are habitually resident, as required by Article 6 of Regulation (EC) No 593/2008 (Rome I).

13.5 Opt-out of arbitration

You may opt out of the arbitration agreement in Section 13.3 by sending written notice to legal@vibedispatcher.com within 30 days of first accepting these Terms. Opt-out does not affect any other provision of these Terms.

How to determine your "date of first accepting these Terms": Your acceptance date is the earlier of (a) the date of your first paid subscription transaction, or (b) the date you first paired a device with the Service. You can find this date by emailing legal@vibedispatcher.com or by checking the receipt timestamp from Stripe (web purchases) or your Apple App Store account (IAP purchases).

14. Changes to These Terms

We may update these Terms from time to time. For material changes, we aim to provide at least 30 days' advance notice via email and in-app banner where the timing is within our control. The notice will summarize what changed and where to read the full updated text.

Continued use of the Service after the effective date constitutes acceptance. If you do not agree to the changes, your remedy is to cancel before the effective date.

For non-material changes (clarifications, fixes), the Last Updated date is the only notice.

15. Data Processing Addendum (DPA)

Business customers who use the Service on behalf of an organization (and are therefore the Controller, with VibeDispatcher acting as Processor under GDPR Article 28) may request our standard Data Processing Addendum, which incorporates the EU SCCs (2021/914) and the UK IDTA, by emailing privacy@vibedispatcher.com. Our DPA will be published at vibedispatcher.com/dpa.

16. Apple Note (for the Beacon iOS App, when distributed via the App Store)

This Section 16 applies only when the native Beacon iOS app is distributed via the Apple App Store. The PWA version of Beacon is not subject to this Section.

Beacon (when distributed via the App Store) is distributed via the Apple App Store. Apple is not a party to these Terms and is not responsible for the Service. Your use of Beacon is also subject to Apple's standard terms (Apple's App Store Terms of Service and the Licensed Application End User License Agreement). In the event of conflict between these Terms and Apple's terms with respect to Apple-specific matters (App Store distribution, In-App Purchase processing), Apple's terms control for those Apple-specific matters.

See the EULA, Section 7, for Apple-specific provisions including the third-party-beneficiary acknowledgement required by Apple.

17. Support

VibeDispatcher is operated by a small team. Best-effort support response times:

  • Billing issues: within 2 business days.
  • Security disclosures: within 24 hours.
  • General support: within 5 business days.

Contact support@vibedispatcher.com for general support, security@vibedispatcher.com for security disclosures, and privacy@vibedispatcher.com for privacy / data-rights requests.

18. General Provisions

  • Entire agreement. These Terms, together with the Privacy Policy and the EULA, are the entire agreement between you and us regarding the Service. They supersede any prior agreements.
  • Severability. If any provision is held unenforceable, the rest remains in force; the unenforceable provision is reformed to the minimum extent necessary to make it enforceable.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of substantially all our assets.
  • No third-party beneficiaries except as expressly stated (e.g., Apple as third-party beneficiary in the EULA).
  • Force majeure. Neither party is liable for failure to perform due to events beyond reasonable control (natural disasters, war, pandemics, government actions, internet or upstream-provider outages).
  • Notices. We send notices to your email of record. You send notices to legal@vibedispatcher.com.
  • Headings are for convenience and have no legal effect.
  • Survival. Sections 9 (IP, including 9.4 DMCA), 10 (Disclaimers), 11 (Limitation), 12 (Indemnification), 13 (Governing Law / Dispute Resolution), 15 (DPA), and 18 (General) survive termination.

19. Contact

Legal: legal@vibedispatcher.com Support: support@vibedispatcher.com Security disclosures: security@vibedispatcher.com Privacy / data-rights requests: privacy@vibedispatcher.com Postal: VibeDispatcher LLC, [ADDRESS — TBD; finalize at Delaware LLC filing]

By using the VibeDispatcher Service, you acknowledge that you have read, understood, and agree to these Terms of Service.